So whilst Eskom has leapt its way up the ladder to position itself as public enemy number one, at the same time, Telkom has slid down a rung or two - and not without good reason. I am happy to report that my most recent Telkom experience has been a very pleasant one.
As you may have gathered, K and I moved house - mostly last Friday. In fact, tonight marks the seventh night in the new house. Anyway, back to the point. About a week ago, we gave Telkom a call - notifying them that we would need a telephone number, and ADSL line installed into our place. This morning I got a call from a very pleasant guy, who came over within 1 hour of calling, tested the exchange around the corner, installed the necessary wiring, enabled it for ADSL, tested the line, and left me with a phone (as ours is still in some box down the passage, and after 20 minutes of looking, I gave up). I was blown away by how efficient and fast the whole process was. I've heard the horror stories about people waiting up to 6 weeks for phones and connectivity - so was very grateful for my 4-day turnaround experience.
Well done Telkom. I'm just grateful that I have electricity at the moment, so that I am able to make this post. Hold thumbs.
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